February 2009 Newsletter

It feels so good to have a break between the storms and enjoy the sunshine today! Now, if we could only get a break from the economic storms.... Are you shoring up your business to protect yourself, your employees and your stakeholders? One of the most effective ways to fortify your business is to invest in your most important asset – your people. While you want them do more with less, give them the skills and tools to accomplish more for your company. Maximize their efficiency with better computer software skills … and maximize their effectiveness with stronger communication, leadership, collaboration, writing and performance management skills.

New! Magic Stimulus Packages
Learn More - Save More with Excel!
Take advantage of our Discounted Excel Training Packages. Sign up for multiple classes and save.
- Beginner: Excel Level 1, Excel Level 2 and Excel Charting – Save $200
- Intermediate: Excel Level 2, Excel Level 3 and Excel Tips & Tricks – Save $250
- Advanced: Excel Level 3, Excel Pivot Tables, Excel Macros – Save $300
- Expert: Excel Macros, Excel VBA (2 days) – Save $350

Change Behaviors and Enhance your Key Performance Indicators
- Professional Development Classes - at Your Office or at Ours:
Help improve your company's key performance indicators. Provide business training that’s effective in changing behaviors. Contact us for more information about these great courses that can be customized to meet your company’s needs.
- Writing: Effective Business Writing, Email Etiquette, Effective Technical Writing
- Presentations: Preparing Effective Presentations, Delivering Effective Presentations
- Collaboration: Building Relationships that Work (like Magic!)
- Performance Management: Performance Evaluation; Performance Feedback; Coaching, Counseling & Discipline
- Communication: Understanding Yours and Others’ Styles
- Manager as Team Leader: Facilitating Team Responsibility, Communication & Productivity
- Change Management: Leading Change – Managing People through Difficult Times
- Time Management
- Influencing, Persuading, and Selling
- Managing Client Relationships from Vendor to Partner
- And many other courses … just ask us!

Training Links to Make your Life Easier (Bookmark and Visit):
Online Class Registration
Printed Class Schedule for January-June 2009
Chronological Class Calendar Feb-May 2009
Course Outlines and Descriptions
Skills Assessment Tests
Download Student Class Files for after-class practice
Free Class Drawing Entry Form

MURPHY’S MANNERS
POLISHING YOUR PROFESSIONAL IMAGE

Dear Murphy,
My boss asked me to introduce a guest speaker at the next branch meeting. I’m hoping for a promotion, so I want to look polished when I do this. I’ve noticed that some people give graceful introductions and others seem awkward. Is there a protocol for savvy speaker introductions?

Dear Speaker Savvy,
Knowing how to introduce a speaker is an important skill in our business lives. Bad introductions are so common that you’ll shine if you follow a few guidelines. Keep it brief—a minute or two at the most.

The introduction should include the following:
- Speaker’s name
- Speech topic
- Background and credentials that relate to the topic
- How the audience will benefit from the information
- Say, Please help me welcome 'speaker’s name'
- When the person nears the podium, step back and welcome the speaker with a handshake

Then there’s the wrap up following the speech:
- Go to the podium and shake hands again as the speaker leaves.
- Give a few summary comments and say how you and the audience will benefit from the information.

Let us empower you and your employees to achieve success in your professional goals and increase your productivity with individual or group classes of the highest quality! Please call us at (408) 261-2600 or email us at info@computermagictraining.com. Or visit us at www.computermagictraining.com and www.businessmagictraining.com for more information & on-line registration!