History and Mission Statement of Computer Magic Training


Our History
  Computer Magic Training was founded over 10 years ago in January 1998 by Sharon Root and Ron Gallagher as a high-quality computer software training and consulting business. We created Computer Magic Training to respond to the needs of organizations by providing:

  • The highest quality trainers in the industry
  • Greater reliability of classes
  • Increased flexibility in scheduling
  • Highly responsive and personalized customer service
  • Free after-class support with no time limits
  • Competitive prices – with no prepayment for training services

In 2003, Ron retired from training and moved out of the Bay Area, and Sharon acquired full ownership of the business. Computer Magic Training is now a 100% Woman-Owned firm, as well as a locally-owned and operated Small Business.

In 2006, experiencing growing pains from our success, we started expanding our facility to increase our square footage by 2½ times and adding a 2nd large training room. In 2007, we completed the remodeling of our headquarters training facility, implementing a bold and energetic color scheme and beautiful artwork, along with the latest in computer technology, to create a learning environment that is more comfortable, enjoyable and effective.

We have continuously expanded the scope of our offerings and services to meet the needs of our customers. We have added new training partnerships, focused software productivity coaching, a wider range of consulting services, a greatly expanded computer curriculum, and professional development training and coaching services.

We are a customer-service driven organization, and we place a high priority on hiring coaches internally to continuously improve the quality of our own customer support service levels.

Our Mission  Computer Magic Training’s mission is to empower computer users to improve their computer skills and professional development resulting in increased employee productivity and creativity. We provide the highest level of support, respect and care for our clients, students, trainers, employees, training partners and vendors, developing mutually beneficial long-term relationships.